Wednesday, February 8, 2017

Tray table art adorns Delta 767

Delta Air Lines and The Coca-Cola Company have teamed up to bring art to the tray table.

Twelve artists from around the world worked with Delta and Coca-Cola have created an art gallery in the sky one of the airline’s 767s.

“Each artist brought their own personal style and taste to their trays and drew inspiration from some of the airline’s most popular destinations, including: Amsterdam, Atlanta, London, Los Angeles, Mexico City, New York City, Paris, Sao Paulo, Seattle, Seoul, Shanghai and Tokyo. Each piece of art celebrates themes of optimism, travel, refreshment and happiness," said a release from Delta. 

Delta will also be displaying the original trays in Concourse A, between gates A15 and A11 at Atlanta’s Hartsfield-Jackson International Airport. Video footage and other behind-the-scenes assets of the artists in action will be shown.

Delta, along with creative agency Wieden+Kennedy New York and Coca-Cola, developed and implemented the art gallery.

More on each artist and their specific tray table art can be found on Delta’s website.

Thursday, February 2, 2017

Star Alliance salutes FFG ORD culinary team

Flying Food Group’s unit at Chicago O’Hare Airport and its culinary team earned accolades
A fruit platter prepared
by FFG ORD chefs
for the Star Alliance
and praise for their skills from the Star Alliance. 

Alliance members and staff gathered at a recent luncheon hosted by FFG ORD. 

Thomas Trapp, Deputy Star Alliance Airport Coordinator and Station Manager for ANA, described the January 19 group dining event at Flying Food Group’s O’Hare kitchen as “amazing and scrumptious.” 

Trapp wrote to ORD Executive Chef Moe Elmaher: “You all truly proved your skills and talents to us.” 

The Star Alliance luncheon showcased FFG’s “culinary passion,” noted FFG ORD General Manager Steve Kershner.

Tuesday, January 31, 2017

Turkish Airlines offers Super Bowl viewing through connectivity

Turkish Airlines passengers will be able to watch the Super Bowl, the final game of the National Football League, live February 5 on all flights with an Internet connection.

“We are excited to offer American football experience with Super Bowl to our passengers at thousands of feet of elevation, and also debut our new commercial video on this broadcast,” said Turkish Airlines' Chief Marketing Officer Ahmet Olmustur, in today’s announcement.

Turkish Airlines offers in-flight entertainment service through its Planet system which in 23 languages including more than 800 TV shows, over 700 music albums, seven in-flight live TV broadcasts. The airline distributes Samsung Galaxy S2 tablets in Business Class for flights taking more than 2.5 hours and Denon headphones in all long-haul flights.

Friday, January 6, 2017

China Southern leads search for next inflight food innovation

China Southern Airlines, is hosting a #ChinaSouthernFoodies social media contest to find the next inflight food sensation.

Professional or home cooks, foodies and flyers across the world are encouraged to enter their own original recipe via social media. A number of entries will be chosen to compete in the final taste-testing event at BREAD® restaurant January 26 at the Nolitan Hotel in New York. 

The restaurant chefs will convert the winning entries into airline-friendly options to be tasted and voted on. "This is a very modern project so we love being part of it," says Lia Comandatore, Owner of Bread®. "We are looking to open Bread® in China, so this partnership looks like destiny."

China Southern Airlines has partnered with Nik Loukas and James Mellor of The Inflight Food Trip documentary. They are highlighting not just airlines but also the cabin crews, caterers and general public that have experience or interactions with inflight meals. 

"This is something that has never been done before. By inviting the general public, China Southern Airlines will substantially upgrade the transparency surrounding airline food, where all decisions are typically made behind closed doors,” says Loukas in the announcement of the contest.

China Southern has partnered with headset manafucturer Sennheiser for the event. Attendees of the event will enter the taste-testing wearing Sennheiser headphones, creating a realistic and immersive experience for the taste-testers.

"China Southern Airlines started this campaign to directly engage with travelers and learn more about local flavors. Partnering with these companies for this event will allow us to provide a better inflight experience," says Kevin Hou, General Manager at China Southern Airlines New York.

3G connectivity spurs usage, says AeroMobile

Since launching 3G inflight connectivity one year ago, AeroMobile reports it has seen a 160% increase in inflight data usage year on year.

More than half of the company partners are connected to the company’s 3G network. 
In addition to the increase in data usage, AeroMobile says there has been a 22% increase in inflight users and a 14% increase in sent SMS.

“Whether tweeting, texting, emailing, calling or messaging, passengers are staying connected to the world on the ground while on their travels,” said a release from the company.
The company’s 3G connectivity is now available on flights to 55 country destinations with USA, Australia and Ireland topping the 3G-inflight data usage.

AeroMobile recorded its first inflight phone call in 2008 and was the first to launch 3G inflight in December 2015. The AeroMobile service allows passengers to use their own mobile devices to call, text and browse the Internet inflight, and now has over 340 roaming agreements in more than 145 countries.

“It wasn’t long ago that most travelers were unaware of inflight connectivity. Since launching 3G a year ago we’ve seen a significant increase in awareness and usage of our inflight network as passengers can now access more services using their mobile phone. It’s now becoming the norm to tweet from a plane or pick up that important email and we’re proud to continue to lead the way for inflight connectivity,” said Kevin Rogers, CEO of AeroMobile.

Friday, December 30, 2016

New Year's dessert delights on Thai Airways

Thai Airways International will be offering special dessert menu for during December 31 to January 1 onboard all international flights from Bangkok (except on Middle East routes, Pakistan, Bangladesh and India) during either lunch or dinner meal service.

Royal First Class passengers will be served black forest cake with chocolate sauce. Royal Silk Class passengers will be served New York cheesecake. Economy Class passengers will be served banana cake with caramel sauce.

Monday, December 19, 2016

Kuwait airline Jazeera is IdeaWorksCompany’s best innovator

With a fleet of only seven aircraft, Jazeera Airways can personalize service products that
protect passengers and their vehicles from the desert heat in several ways and earned the airline first place among IdeaWorksCompany’s Top 5 Revenue Innovation Champs for 2016.

IdeaWorksCompany is based in Shorewood, Wisconsin, near Milwaukee and is a well-known consulting firm that tracks airline ancillary revenue, and works with airlines on brand development, customer research and competitive analysis, frequent flyer programs and on-site executive workshops.

Several factors gave Jazeera the edge, said IdeaWorksCompany. The airline in September opened its Park & Fly facility, which has more than 500 covered parking spaces, and an air-conditioned private building for check-in that has Starbucks coffee, ATM, newsagent and a money exchange.

“It’s an exceptional example of an airline building ancillary revenue from service and retail activity, while gaining even more by attracting higher-yield business travelers,” said a release from IdeaWorksCompany.

IdeaWorksCompany recognized four other airlines:
  • Ryanair has built a following of 11 million people in its My Ryanair customer profile initiative. Prospective members answer 15 questions to build a customer profile, with the data collected used for offers to boost revenues. In September Ryanair offered a €10 flight credit to join.
  • Delta Air Lines has been investing heavily in to improve passenger service. Delta now has RFID attachments to bags for passengers to track movement on mobile phone apps.
  • Vueling has a new Pending Passenger feature allows people to book a fellow passenger without a name and save them a seat for a fee of €2 and supply the name of the passenger within a 72 hour window. “Pending Passenger entices consumers to book Vueling…even when all the details of a trip are not yet confirmed,” said IdeaWorksCompany.
  • The fifth airline recognized for innovation was Qantas Airways. People who buy the Qantas Assure health insurance policy can download an app that delivers frequent flyer miles for remaining physically active. Program members can accrue up to 15,000 Qantas pointe in a year for running, walking or even dancing. “The program provides a powerful combination of benefits for Qantas by encouraging frequent flyer participation, generating policy revenue, and building the brand as one that cares for its customers,” said IdeaWorksCompany.