Wednesday, June 28, 2017

HMSHost promoting app with robot



HMSHost is bringing Pepper, a 4-foot-tall humanoid robot, on a North American airport tour to encourage travelers to download the airport dining app, Host2Coast.
The Host2Coast app


Using the app, travelers can find the nearest food and beverage locations, view operating hours and menu information. At select airport dining locations, travelers can also use the app to pre-order and pay for their meal.

“HMSHost is leveraging innovative technology from SoftBank Robotics America, bringing its out-of-the-box software solution for Pepper, called Pepper Promoter, to airports across the country this summer to promote the Host2Coast app to travelers,” said the company.

Pepper’s airport tour will start at Chicago O’Hare International Airport, then on to Seattle-Tacoma International Airport, and other markets in the near future.

At each location, Pepper will attract and engage travelers at various points throughout the airports. Pepper Promoter will greet travelers, inform them about the Host2Coast app, and encourage them to download the app by having them enter their phone number on her screen. The traveler will then instantly receive a text message to the phone number provided that will include a link to download the Host2Coast app, depending on their mobile devices operating system. Pepper Promoter will send travelers off with her signature air guitar dance routine, leaving them with a memorable experience before their flight.

Catch Pepper during your travels this summer? Share your sighting with @HMSHost using #Host2Coast.


Monday, April 17, 2017

Aeroflot launches English in-flight magazine

Aeroflot's new in-flight magazine will help keep its English speaking passengers informed on the country's amazing cities and include biographies of important Russians, and the vast country's protected wildlife areas and culinary traditions. 

The magazine will also include details of upcoming events such as premieres, festivals and exhibitions.

The first issue includes an interview with the artist and sculptor Mikhail Shemyakin, a guide to Moscow’s best hotels, a photo-essay of the stunning scenery of Yakutia, as well as useful information about Aeroflot. Aeroflot magazine was early this month and will be rolled out across the airline’s network in the coming months. 

The magazine will be published six times per year.

Friday, April 14, 2017

The Airchair – 10 years of safe transit

The Airchair, enabling the safe and easy movement of passengers with reduced mobility (PRM’s) noted its 10th year of production this spring. 

Originally launched at the Aircraft Interiors Expo 2007, the Airchair weighs in at six kilograms. It’s equipped with a folding back rest that enables the aircrew or care giver to move close to the passenger to assist a safe and smooth transfer of the passenger from one seat to another. It also has the swivel castors for maneuvering in tight spaces.

“Aircrew particularly like the fact that the Airchair is so lightweight and compact so not only is it easy to move around but it is easy to stow too”, explains Brian Richards, MD of Mercury Products and the inventor of the transit chair, in a release on the product circulated at Aircraft Interior Expo last week. “The Airchair is proving popular with both short and long haul airlines around the world because of its quality and the fact that, although it is small and compact, it is incredibly robust.”

Many of the design features focus on passenger comfort and safety. The seat and backrest are made from high quality, fire retardant leather, and waist and thigh straps, side restraints and a footrest keep the passenger safe during transit. The Airchair is available in three widths 14, 15 and 16 inches and can carry passengers up to 250 kilograms.

Wednesday, February 8, 2017

Tray table art adorns Delta 767


Delta Air Lines and The Coca-Cola Company have teamed up to bring art to the tray table.

Twelve artists from around the world worked with Delta and Coca-Cola have created an art gallery in the sky one of the airline’s 767s.


“Each artist brought their own personal style and taste to their trays and drew inspiration from some of the airline’s most popular destinations, including: Amsterdam, Atlanta, London, Los Angeles, Mexico City, New York City, Paris, Sao Paulo, Seattle, Seoul, Shanghai and Tokyo. Each piece of art celebrates themes of optimism, travel, refreshment and happiness," said a release from Delta. 

Delta will also be displaying the original trays in Concourse A, between gates A15 and A11 at Atlanta’s Hartsfield-Jackson International Airport. Video footage and other behind-the-scenes assets of the artists in action will be shown.

Delta, along with creative agency Wieden+Kennedy New York and Coca-Cola, developed and implemented the art gallery.

More on each artist and their specific tray table art can be found on Delta’s website.

Thursday, February 2, 2017

Star Alliance salutes FFG ORD culinary team

Flying Food Group’s unit at Chicago O’Hare Airport and its culinary team earned accolades
A fruit platter prepared
by FFG ORD chefs
for the Star Alliance
luncheon
and praise for their skills from the Star Alliance. 


Alliance members and staff gathered at a recent luncheon hosted by FFG ORD. 

Thomas Trapp, Deputy Star Alliance Airport Coordinator and Station Manager for ANA, described the January 19 group dining event at Flying Food Group’s O’Hare kitchen as “amazing and scrumptious.” 

Trapp wrote to ORD Executive Chef Moe Elmaher: “You all truly proved your skills and talents to us.” 

The Star Alliance luncheon showcased FFG’s “culinary passion,” noted FFG ORD General Manager Steve Kershner.


Tuesday, January 31, 2017

Turkish Airlines offers Super Bowl viewing through connectivity


Turkish Airlines passengers will be able to watch the Super Bowl, the final game of the National Football League, live February 5 on all flights with an Internet connection.

“We are excited to offer American football experience with Super Bowl to our passengers at thousands of feet of elevation, and also debut our new commercial video on this broadcast,” said Turkish Airlines' Chief Marketing Officer Ahmet Olmustur, in today’s announcement.

Turkish Airlines offers in-flight entertainment service through its Planet system which in 23 languages including more than 800 TV shows, over 700 music albums, seven in-flight live TV broadcasts. The airline distributes Samsung Galaxy S2 tablets in Business Class for flights taking more than 2.5 hours and Denon headphones in all long-haul flights.

Friday, January 6, 2017

China Southern leads search for next inflight food innovation

China Southern Airlines, is hosting a #ChinaSouthernFoodies social media contest to find the next inflight food sensation.

Professional or home cooks, foodies and flyers across the world are encouraged to enter their own original recipe via social media. A number of entries will be chosen to compete in the final taste-testing event at BREAD® restaurant January 26 at the Nolitan Hotel in New York. 

The restaurant chefs will convert the winning entries into airline-friendly options to be tasted and voted on. "This is a very modern project so we love being part of it," says Lia Comandatore, Owner of Bread®. "We are looking to open Bread® in China, so this partnership looks like destiny."

China Southern Airlines has partnered with Nik Loukas and James Mellor of The Inflight Food Trip documentary. They are highlighting not just airlines but also the cabin crews, caterers and general public that have experience or interactions with inflight meals. 

"This is something that has never been done before. By inviting the general public, China Southern Airlines will substantially upgrade the transparency surrounding airline food, where all decisions are typically made behind closed doors,” says Loukas in the announcement of the contest.

China Southern has partnered with headset manafucturer Sennheiser for the event. Attendees of the event will enter the taste-testing wearing Sennheiser headphones, creating a realistic and immersive experience for the taste-testers.

"China Southern Airlines started this campaign to directly engage with travelers and learn more about local flavors. Partnering with these companies for this event will allow us to provide a better inflight experience," says Kevin Hou, General Manager at China Southern Airlines New York.