Wednesday, June 28, 2017

HMSHost promoting app with robot

HMSHost is bringing Pepper, a 4-foot-tall humanoid robot, on a North American airport tour to encourage travelers to download the airport dining app, Host2Coast.
The Host2Coast app

Using the app, travelers can find the nearest food and beverage locations, view operating hours and menu information. At select airport dining locations, travelers can also use the app to pre-order and pay for their meal.

“HMSHost is leveraging innovative technology from SoftBank Robotics America, bringing its out-of-the-box software solution for Pepper, called Pepper Promoter, to airports across the country this summer to promote the Host2Coast app to travelers,” said the company.

Pepper’s airport tour will start at Chicago O’Hare International Airport, then on to Seattle-Tacoma International Airport, and other markets in the near future.

At each location, Pepper will attract and engage travelers at various points throughout the airports. Pepper Promoter will greet travelers, inform them about the Host2Coast app, and encourage them to download the app by having them enter their phone number on her screen. The traveler will then instantly receive a text message to the phone number provided that will include a link to download the Host2Coast app, depending on their mobile devices operating system. Pepper Promoter will send travelers off with her signature air guitar dance routine, leaving them with a memorable experience before their flight.

Catch Pepper during your travels this summer? Share your sighting with @HMSHost using #Host2Coast.